Staff & Board



CHAIR – Gerry Higgins

SECRETARY –  Fiona McClune


Stephen Ebbit, (independent)
Norman Geddes, Frazer Coogans Ltd
Neil Hamilton, (independent)
Val Russell, Ayrshire Chamber of Commerce
Shelia Fife

STEPHEN HAMILL, General Manager

Stephen joined CEIS in 2003, his specialism ranging from business development and strategy to implementing and adapting operational planning. He is also experienced in working with in gearing up to a level of investment readiness; Stephen has experience in supporting organisations in areas of growth as well as issues around operational delivery. He has 20 years’ experience in the sector.


BA (Hons) Business & HR
PG Adult Guidance

BRYAN HAMILTON, Skills & Training Services Manager

Bryan started with CEIS Ayrshire in November 2008 as a Jobs Access Worker.  In 2009 he became DWP Service Lead, responsible for CEIS Ayrshire’s contracts with DWP.  In April 2013 he moved on to become Skills & Training Services Manager in charge of the new team.  Prior to CEIS Ayrshire Bryan was Learning Services Manager with Drumchapel Opportunities/Glasgow West Regeneration Agency for 5 years.


Bryan has worked in Employability and Regeneration in the Third Sector for over 25 years with experience in many aspects of the business including training, IT, HR, Accounts and Business Advice.



MA (Hons) American Studies & English

ILM Certificates in First Line Management and Coaching for Performance

CIPD Certificate in Personnel Practice

C&G Adult Trainer’s Award

JOYCE HOUSTON, Operations Manager

Joyce started with CEIS Ayrshire on August 2014 as Employability Operations Manager. Joyce started working in employability as a part time advisor with Microcom Training (Glasgow) Ltd and finished in August 2014 as Operations Manager.


SVQ Level 4 in Management
SVQ Level 3 in Adult guidance

JOHN HUGHES, Business Services Manager

John joined CEIS in August 2003.  John’s specialisms include business diagnostics, marketing and managing client and programme relationships.   His key responsibilities include generating business leads, developing programme specifications and bids and managing client and stakeholder networks.  He has operated as client and contractor liaison on many contracts and programmes delivered by CEIS including programmes for Scottish Enterprise, Opp2mise (Cunninghame Housing Association), Glasgow City Council and the Scottish Government.  Recently John moved from his Client Manager for the Just Enterprise business support programme at CEIS to Business Services Manager at CEIS Ayrshire. His previous role used his business diagnostic skills to appraise client needs and facilitate the delivery of business support by an appropriate CEIS business adviser.


Frances Loy JOB BROKER

Frances started with CEIS Ayrshire in July 2015 as a Job Broker in our Saltcoats office.  Frances helps North Ayrshire residents move closer to, or into, the labour market by spending time with her clients to help improve their employability skills and self-sufficient for the future.  Frances enjoys working with individuals to help improve their skills and support them through their employability journey.

Prior to joining CEIS Ayrshire, Frances worked in the Civil Service for 14 years within HM Customs & Excise then within the Disability & Careers service as a decision maker and team leader with new claims to JSA and ESA.  The last 6 years of Frances’ Civil Service career was spent at Saltcoats Jobcentre within the External Relations team where she successfully worked with employers and training providers to create and foster good relationships to deliver the right person for the right opportunity.


Honours degree in Public Administration & Management
PgDip in Information Management

Jacqueline Stevens Gray, job broker

No additional information available.

Louise Young, Job broker

Louise started with CEIS Ayrshire in March 2016 as a Job Broker, her previous role was an Employment Support Allowance Advisor, working with a varied case-load, specialising in assisting the most vulnerable job seekers and furthest removed from the job market mostly ESA (Employment Support Allowance) customers, who require in depth bespoke assistance. Louise’s Job role was progressing and supporting customers with health related issues back into employment when they were ready to do so.

Autism Practitioner- August 2005- January 2011

Louise’s responsibilities include providing support to young children and adults with Autistic Spectrum Disorders and Asperger Syndrome, working in Hospitals, Educational settings, Respite and in the Home.

Working closely with other service providers and agencies to ensure client’s needs and targets meet with each person’s Individual Educational Care Plan.

Creating effective working relationships and attending service users Person Centred Plan and review meetings.


Level 2 Social Care
Level 3 Social Care
HNC Social Care
HNC Counselling & PDA Addictions.

Lynne Templeton, Job broker

Lynne joined CEIS in March 2016 as a Job Broker in our Irvine office.

Previously Lynne worked in Education for 10 years as a Project Officer preparing school leavers for further education, employment or training.


NC Supported Learning Needs
HNC Social Care

Elizabeth McKay, Job broker

Elizabeth started with CEIS Ayrshire in June 2016 as a Job Broker.

Previously Elizabeth worked as a consultant on the Work Programme for 6 years, working with a varied case-load, specialising in supporting the furthest removed from the job market back into employment.

Prior to this Elizabeth worked in recruitment for 3 years and within the hospitality industry as restaurant and hotel management before that.

Allison Millar, Job broker

No additional information available.


Naomi started with CEIS Ayrshire in September 2012 as an administrator and has progressed to Trainee Job Broker in December 2016.

Naomi will support individuals into sustainable employment.

Previously to joining CEIS Ayrshire Naomi worked within the local housing departments and completed an apprenticeship within housing.


Housing Practice level 3 with Charted institute of Housing.

SVQ Level 3 Business and Administration

Denise Austin, Employability Support Worker

Denise started with CEIS Ayrshire in October 2015 as a Employability Support Worker.  Denise primarily provides support for the Employability Hubs throughout Ayrshire.

Denise is a recent graduate, with a 2:1 Honours degree in Human Resource Management with Law and has experience in Hospitality, Customer Service and Administration sectors.

Leigh Murray, Job Broker

Leigh started with CEIS Ayrshire in July 2017 as a Job Broker.  Leigh supports individuals into sustainable employment, providing advise on CV content/formatting, interview skills, job searching activities and guidance on accessing benefits or support which will help remove barriers to employment.

Previously Leigh delivered against recruitment functions through in-house teams and managed service providers, across range of sectors including Healthcare, Media, Communications and Finance.

Leigh has experience in direct sourcing techniques, copy writing, interviewing, assessment delivery, onboarding and workshop design/delivery.


MSc in Occupational Psychology


SHEILA MOGG, Training & Employability Coordinator

Sheila started with CEIS in December 2013 at our Dumfries office.

Sheila is educated to degree level and is also a qualified Assessor and Internal Verifier for vocational qualifications in Retail, Admin, Management and Customer Service.

Sheila has over 15 years’ experience working mainly with unemployed individuals and upskilling them to gain employment, a modern apprenticeship or to go onto further education.

Sheila has also worked in private training companies during this period helping several thousands into work or training options.   Sheila was a deputy Manager at JHP Training and Lifeskills covering Dumfries & Galloway, managing a team of advisors, assessors and admin staff with the ability to meet programme targets and follow and plan budgets to meet financial targets to ensure that programmes continue to be financially feasible


Marie joined as a Community Animator in 2004. She then progressed to MCMC Advisor and Jobs Access Advisor before becoming a Trainer. Currently Marie’s role entails delivering World Host training and  SQA Health and Safety in a Construction Environment qualification as well as CSCS training and testing.  She also finds placements for candidates on a variety of programmes and carries out regular placement visits.  She is also the SQA Co-ordinator for the company.


World host customer care
University Diploma in Social Sciences
IOSH Managing Safely



Gillian started work for CEIS Ayrshire in August 2013.  She has experience in the delivery of several employability projects for over 12 years, she also has experience working with local organisation helping them with recruitment. 

Gillian is currently a Trainer for CEIS Ayrshire predominantly delivering the Certificate of Work Readiness but also in the delivery of bespoke training to external organisations.


BA (Hons) Business Administration specialising in HR.
Teaching in Further Education
Qualified Assessor
Worldhost Principles of Customer Care Licenced Trainer
Qualified Internal Verifier


KARA ALKER, Trainer & Marketing

Kara joined CEIS Ayrshire in July 2015 as a Business Liaison Officer and Marketing Co-ordinator and has progressed in November 2016 to a Trainer.

Kara will predominantly delivering the SQA Certificate of Employability but also delivers bespoke training to external organisations, specifically digital literacy.

Previous to working with CEIS Ayrshire Kara was a recent graduate with seven years’ experience of working within third sectors and whose specialisms include business consultancy and technology strategies.


BA (Hons) Management, Technology & Enterprise
Frontrunner Leadership course
ILM Aspiring Leader
First Aid
Worldhost principles of customer service.
Behavioural Science


Joan started with CEIS Ayrshire in March 2017 as a Trainer.  Joan specialises in Employability Training and Community Development.

Joan has seven years previous employability work experience delivering the Employability Fund Stages 2 and 3 and then working as a Community Development Officer.

During this time Joan has delivered the Certificate of Work Readiness (SCQF 4) and Personal Development (SCQF 3) qualifications and in her role as Community Development Officer Joan was responsible for generating referrals and connecting new referral sources, working in close partnership with the DWP work coaches.



Caroline started with CEIS Ayrshire in October 2013 as a Finance Administrator and has since been promoted to Office Manager and Corporate Services.

Caroline specialises in organisational, administration and financial management.  Previously Caroline worked within Finance with various types of organisations, Caroline also owned and managed a Schoolwear shop in Ayr.


O Levels

ROBERTA RAYNOR, receptionist/Administrator

Roberta started with CEIS Ayrshire part-time in February 2012 as a Receptionist and Administrator.  Since October 2015 Roberta works full-time and had 19 years experience in Reception work and therefore provides an exceptional customer service both face to face & by telephone.  Previously to joining CEIS Ayrshire Roberta has 20 years banking experience up to supervisor level, followed by 15 years at reception of a larger retail HQ.


O Levels


JANIE WALLACE, Adminstrator

Janie started with CEIS in November 2011 as an Administrator on a 13 week programme and stayed with CEIS Ayrshire on a permanent basis following the programme.  Janie has an assortment of Administrative skills that have been built up over the years.

Prior to joining CEIS Janie worked as an Administrator in a printers and as Secretary/PA for a Decorating Company.  Janie has also worked in the Car and Van Rental sector where she started as a Rental Receptionist and worked her way up to a Branch Manager, which she did for 18 years.


Standard Grades
City & Guilds in Vehicle Rental.


TRICIA KING, administrator

Tricia started with CEIS Ayrshire in January 2014 as an Administrator.  Previously Tricia has several years experience within a pharmacy and six months providing administrative support within a letting agency.

Tricia has a wide range of skills which supports a smooth day to day running of the department.



NICOLE McQUEEN, Trainee Administration Assistant

No additional information available.


JAMES WHITEFORD, Business liaison officer

James has been with CEIS Ayrshire since 2010 and works as a Business Liaison Officer.  James specialisms include employer liaison and health and safety inspections for various scheme placement workers.  Previous to working with CEIS Ayrshire James has experience within the Oil and Gas industry.


IOSH – Health and Safety for managers

AMANDA HANNAH, Business Services Officer

business service advisor Amanda Hannah joined CEIS Ayrshire in Dumfries and Galloway as their Business Services Adviser in March 2015 having worked for over 8 years as the Business Development Executive with Dumfries & Galloway Chamber of Commerce. She is a graduate of the University of Dundee having qualified with an MA in Modern History and a Postgraduate Diploma in Community Education and has achieved  further qualifications in Marketing, Management and Leadership.

Amanda started her career as an NVQ Assessor and Internal Verifier working with a number of training companies in the Dumfries and Galloway region and went on to work as an Enterprise in Education Adviser with Careers Scotland, Social Education Worker with Crannog, Aberlour Childcare Trust and as the Careers and Education Manager with RICS Scotland.

Amanda brings to CEIS Ayrshire a wealth of experience in business development, event organisation and management, partnership working, training and the sourcing of funding. She is also a volunteer career mentor with the Queensberry Initiative at Wallace Hall Academy and a volunteer member of the Funding Panel and Aftercare Adviser with the Prince’s Trust.

Lorna Stevenson, Business Services Officer

Lorna joined CEIS Ayrshire in November 2016 as a Business Services Adviser  and will be predominately working on the Youth Employment Initiative with the 3 Ayrshire Councils.

Prior to joining CEIS, Lorna worked several years’ in the Recruitment sector, then moving onto work with businesses to support them on the Modern Apprenticeship framework.


 BA Human Resource Management


Keith Mason, recruitment officer

Keith joined CEIS in July 2015 as our Recruitment Officer.  His key responsibilities are to establish relationships between CEIS Ayrshire and clients with recruitment needs throughout Ayrshire, Dumfries & Galloway and further afield.

With over 13 years of experience in recruitment Keith brings a wealth of knowledge in recruitment both in the UK and overseas in all sectors. His specialisms are recruitment procedures which include the search and selection of temporary and permanent candidates to meet client needs.

Kelly Pyrkos, Business Service Advisor

Kelly started with CEIS Ayrshire in February 2017 as a Business Service Advisor. Previously Kelly was a Sales Manager within the Hospitality sector and Kelly has experience in pharmaceutical and FMCG.

Kelly has strong converse and negotiation skills at all levels and is capable of delivering quality presentations. Kelly has many business connections within North Ayrshire.


HNC Business Administration
Qualified metamorph within primary and secondary care.


Lee Bisset, Business Service Advisor

Lee started  with CEIS Ayrshire in February 2017 as Business Services Advisor, who is specialising in supporting Ayrshire Traineeship Programme candidates into sustainable employment.

Previously Lee has over 20 years experience within the recruitment industry across diverse sectors from Industrial to Film & TV.  Lee was also Self Employed for last 15 years running her own recruitment agency.  Lee was also runner up Shell Livewire ‘Young Entrepreneur of the Year’.


HNC Social Sciences